Learn more about your Growler


Can I return my growler for a refund?

Growlers can only be Swapped after you make an initial purchase. You may leave your growler with us to look after until you decide to Swap, but we will need to take your full name at the time you leave your growler with us.


What shelf  life does an unopened growler have? 

Approximately 1 to 2 months, if stored upright in a cool place.


How should it be stored?

Growlers should be stored upright in a cool place away from direct sunlight with the cap firmly screwed on.


Once opened, how long does it last?

Once opened, the beer is subject to oxidation which slowly affects the taste and carbonation. Various factors can determine how long the beer may be kept, such as the number of times the growler has been opened, the temperature it is kept at, how much of its contents is consumed and how securely the cap is screwed on. Our growler-conditioned beers can last between 48 hours and 7 days.


Should the beer be cloudy or hazy?

The clarity of the beer is dependent on many factors. The beer sold in our growlers is unfiltered and unfined, so you can expect it to be cloudy. Of course, over time the sediment falls and sits at the bottom of the growler, in which case it will be clear.


What happens if I drink the sediment in the beer?

The sediment is brewer’s yeast, rich in B-complex vitamins and therefore replenishing the body. The sediment also behaves as a natural pro-biotic. But please don’t break open your growler to get every last bit out!

At what temperature should the beer be drunk?

Such a preference varies from one person to another. An ideal temperature is 12 °C although some may prefer it much cooler.


Should I wash out my growler once it has been emptied?

Yes, please give it a quick rinse, as over time the yeast dries inside the bottle and becomes more difficult to wash!


Where can I purchase?

Please have a look at our ‘Where to buy/swap page’.


Will my beer be delivered on the same day I place my order?

Orders are subject to availability and we recommend that orders are placed weekdays as soon as possible in the day, but the cut off time is 5pm. Orders received after this time will be delivered the following delivery day. Our delivery days are “Tuesday, Wednesday, Thursday, Friday and Saturday” We do recommend you refer to our social media channels to be altered on the general status of deliveries.

What are my delivery options?



Standard Delivery

Orders should be a minimum of 2 hours before one of the following delivery windows (last order before 4pm):

  • 12 - 3pm
  • 3 - 6pm
  • 6 - 9pm

Premium Delivery

Delivery within 1 hour!

  • Delivery hours are between 11am and 9pm (last order before 8pm). NB: If order received before 11am, deliver will be made by 12 noon latest.
  • Cost: £3.90

Minimum Orders

  • MK1 - MK15 & MK19 - minimum order £15 (Zone 1)
  • MK16 - MK18 & MK46 - minimum order £30 (Zone 2)


Standard Delivery

Order before:

Friday 4pm, for delivery on Saturday 3 - 6pm or Sunday 3 - 6pm
Saturday 1pm, for delivery on Sunday 3 - 6pm.

Minimum Orders

  • Anywhere in west, north or central London - minimum order £30